Data protection
// 1. Scope
These General Terms and Conditions (GTC) apply to all deliveries by stadichair GmbH + Co. KG (hereinafter referred to as stadichair) to consumers. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be predominantly attributed to their commercial or independent professional activity.
Deviating and/or supplementary agreements require the express written consent of stadichair. This also applies to any waiver of the written form requirement.
// 2. Contracting party
The purchase contract is concluded with:
stadichair GmbH + Co. KG
Krackser Str. 12, Building 13
33659 Bielefeld
VAT ID: DE335520866
Commercial Register: Bielefeld District Court, HRA 16960
The authorized managing director is Sina Henkefend.
// 3. Conclusion of contract
The presentation of products in the online shop does not constitute a legally binding offer, but merely an invitation to order. By clicking the (Buy) button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.
Stadichair's offers are generally subject to change. Stadichair reserves a three-day period for accepting orders. The product photos shown in the online shop, etc., may differ from the delivered items/packaging due to improvements, the natural wear and tear of the recycled materials used, or changes in the source of supply. For products that are inherently unique in their quality (in this case, used stadium seating shells), no warranty claims for the respective components apply.
If ordered products are no longer available and cannot be procured elsewhere, stadichair reserves the right to withdraw from delivery of the affected products. The customer will be informed of this immediately. Amounts already paid for goods will be refunded immediately if the customer does not request a replacement delivery with an alternative product.
// 4. Delivery conditions
Ordered products will be shipped as soon as possible after receipt of payment using the selected shipping service provider. Delivery can normally take up to 5 business days. This applies if the item is in stock. If this is not the case, the delivery time is as stated for the respective product. A flat shipping fee of €7.95 is charged for packaging and shipping within Germany. Deliveries outside of Germany, if not offered, are gladly offered after consultation via the contact form.
// 4.1 TRANSPORT DAMAGES
The buyer is obligated to inspect the goods immediately upon receipt for transport damage and, if necessary, refuse acceptance. Transport damage must always be reported to us immediately by email, along with appropriate photos of the damage.
Please return the box and its contents to their original condition upon receipt of the goods. A claim for transport damage can only be accepted in its original condition upon receipt of the goods. If a claim is received more than three days after receipt of the goods, it can no longer be claimed as transport damage with our shipping service provider, DHL Paket GmbH.
// 5. Payment
Delivery always takes place after receipt of payment. Payment is accepted on-site with all major debit and credit cards, as well as Apple and Google Pay. We are also happy to accept the exact amount in cash.
// 6. Retention of title
The goods remain the property of stadichair GmbH + Co. KG until full payment has been made.
// 7. Right of withdrawal
If you are a consumer (i.e., a natural person placing an order for a purpose that cannot be attributed to your commercial or independent professional activity), you are entitled to a right of withdrawal in accordance with the statutory provisions, unless otherwise stated in the respective product. If you exercise your right of withdrawal as a consumer in accordance with Section 4.1, you will be responsible for the regular costs of returning the goods.
Furthermore, the provisions for the right of withdrawal are set out in detail in the following
// 8. Cancellation Policy¹
// 8.1 Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
Contractual declarations can be revoked within two weeks without giving reasons in text form (e.g., letter, email) and by returning the goods. The period begins upon receipt of this notice at the earliest. To comply with the revocation period, it is sufficient to send the revocation and the goods in a timely manner. The revocation must be addressed to:
stadichair GmbH + Co. KG
Krackser Str. 12, Building 13
D – 33659 Bielefeld
+49 151 56063947
If you make use of this option, we will immediately send you confirmation of receipt of such a revocation (e.g. by email).
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
// 8.2 Consequences of revocation
In the event of an effective cancellation, the services already received must be returned, along with any benefits derived from them. If the received item cannot be returned in whole or in part, or only in a deteriorated condition, compensation may be payable, or the company may reject the cancellation. This does not apply to the transfer of goods if the deterioration of the item is solely due to their inspection, as would have been possible in a retail store, for example. The scope of inspection for products includes opening the transport packaging, but not removing it from the packaging.
Furthermore, the obligation to pay compensation can be avoided by not using the item as if it were your own property and by refraining from anything that could impair its value. Items that can be sent by parcel must be returned. As agreed in the General Terms and Conditions under "1. Delivery Conditions," the consumer is responsible for the shipping costs. This means that the buyer also bears the return costs if the delivered goods correspond to those ordered. Otherwise, the return is free of charge.
Obligations to refund payments must be fulfilled within 30 days of sending the cancellation notice. Excluded from the right of cancellation are goods that are manufactured according to customer specifications, are clearly tailored to personal needs, or are not suitable for return due to their nature. The same applies to special offers and remaining stock.
– End of the cancellation policy –
(¹ This cancellation policy does not apply to the separate delivery of goods.)
// 9. Warranty
The warranty is provided in accordance with statutory provisions. If the purchaser is a business, the buyer's rights due to defects are excluded. When purchasing products in which individual product components are unique due to their properties, the right to a warranty for these product components is excluded.
// 10. JURISDICTION
In the case of contracts with merchants, legal entities under public law or special funds under public law, the registered office of the seller shall be the exclusive place of jurisdiction for all legal disputes arising from the business relationship, including actions relating to bills of exchange and checks.
// 11. Dispute resolution
The EU Commission has created an internet platform for online dispute resolution. This platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are prepared to participate in dispute resolution proceedings before a consumer arbitration board to resolve disputes with consumers. The responsible consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de . We will participate in dispute resolution proceedings before this board to resolve the aforementioned disputes.
Alternatively:
The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
// 12. Further
Subject to printing errors, mistakes, and price and packaging changes. Should any part of these terms and conditions be invalid, the remaining provisions of the General Terms and Conditions shall remain unaffected.
The seat height specified is for guidance only and may vary in individual cases depending on the stadium seat shell (manufacturer and/or model) within a range of a maximum of 4 cm downwards (i.e. < 50 // 75 // 85 cm seat height) and 2 cm upwards (> 50 // 75 // 85 cm seat height).